With customer services the core of all the services we provide we utilise a selection of methods to keep informed on the service levels being provided and how that service is being received and if any improvements/changes would enable us to improve services further.

We provide a proven reliable service that Local authorities, commercial and public clients can trust to provide the best service available. We promise to deliver all requirements of Service level agreements of dog warden services and contracted or discussed action required for pest control service.

We provide the best service at low cost without compromising the quality of service we provide. We will create a plan that will encompass each client’s needs through finding out exactly what their requirements are and how we can provide this for them.

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We ensure the service is quality controlled through external accreditations and pride ourselves on being an innovative company.

Our ability to continually meet all Service Level Agreement’s has given us a reputation for efficiency and cost effectiveness.

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Working in partnership with our local Authority clients, the renewal or successful re-tendering of our contracts as well as returning customers stands as evidence of the value of service we give.